Technical & Support Enquiries

Training...............

Support Options:

Details of after-sale- services are given in the downloads available under Service & Support on this page.

Details of the user-training we offer customers are given on the Training page with the timetabling of seminars and course on the Events page.

All Our engineers are trained by the manufacturers and accredited to perform validation or service work. They have full access to the latest procedures, revisions, parts and software updates. This assures the proper operation of your instruments and full traceability.

Service & Support:

Service options, plans and conditions and terms for support going forward into 2011 have not been changed.
And to help you with the drive to contain costs, pricing in 2011 has been maintained at 2010 prices

    Euro Prices Download
     Sterling Prices Download
     Support Terms & Conditions document

Frequently asked questions (FAQs):

Most of the FAQ's are technical in content. We consider the answers carefully- in consultation with our the manufacturers/suppliers so this is well worth viewing.

For more - please go to the FAQ page by clicking this link.

Training:

There is a pretty comprehensive program of training offered to users -on site or in central facilities.
For more details CLICK HERE.

Telephone & E-mail support:

For engineers, repair scheduling contact Iwona Pompka.
For technical support call John Fleming or Sean Quilty.
For delivery or order processing call Danielle or Anne Dempsey.
For sales matters call Gerry Power.